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Interesting Quotes

“Worry is a BULLY. It does nothing but take.” – unknown

“If you in yourself in a hole, stop digging.” – Will Rogers

“You can’t go back and change the beginning, but you can start where you are and change the ending” – C.S. Lewis

“I am always doing that which I cannot do, in order that I may learn how to do it” – Pablo Picasso

“No man can get rich in politics unless he’s a crook. It cannot be done.” – Harry S Truman

“If you have the guts to be yourself, other people will pay your price.” – John Updike

“Once you become fearless, life becomes limitless” – unknown

“I did my best, God Bless the rest” – my mother-in-law

“Be so good they can’t ignore you” – Steve Martin

“Givers have to set limits, because takers rarely do” – unknown

“Everybody should be quiet near a little stream and listen” – George Santayana

“1 Year = 365 Opportunities” – unknown

“Political correctness is a weapon used to silence people who tell the truth”
– Ayaan Hirsi Ali

 

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Lots of Broken Stuff in Infor CRM and no Fixes in Sight ;-( – or Where is my Maintenance $$$ Going?

Is it just me (and my customers) or is everyone else seeing this?

There appears to be a lot of “little” things broken in the world of Windows?LAN  – a place where  a LOT of customers live.

For example – 8.2.0 w/Update 01 – “Could not login  to Outlook. Make sure Outlook is properly installed Server executaion failed” when attempting to launch an emal from the Contact Email control.

This is typical.. random “failures” of SData authentication by Outlook sync as well as mobility (latest released version).. and on and on.. and on….

CALL TO ACTION: How about everyone either:
A – go to the Infor CRM community add post about their issues
B – Go to LinkedIn groups that cater to Infor CRM and post about their issues

with ALL the “little broken things” they have seen on their own systems as well as customer sites. MAYBE Infor will take notice and get things fixed instead of working of more features. Customers need fixes – not features – this is what they pay large fees annually – for fixes – and they continue to not get them.

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It is NOT about Guns – it is about (financial) Greed (and Incompetence)!

My blogging tends to be technical but as a small business owner this was something I just could not let pass without saying something:

Colt Defense – a company that goes back to the “old west” – has filed for Chapter 11 protection.

Direct quote: “.. Colt’s current problems lie in its reliance upon government contracts for sustenance; ignoring the consumer market until it was too late; and being owned by private equity interests with a knack more for financial engineering than gunsmithing. ..”

How many businesses out there are “.. owned by private equity interests..” and doing well.. and actually growing? My gut tells me there are a lot mote “Colt’s” out there than we want to admit.

This is yet another example where the folks pulling the strings do “not have a clue”.

 

NOTE: Quote was from: a post on Fool.com

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“Work Smarter – Not Harder”.. Really??? – How Stupid!

The internet is full of garbage postings about how we should “… work smarter – not harder..”

Here’s the REAL Secret: Smart people are HARD Workers!

Mike Rowe (host of “Dirty Jobs”) has a great blog/post that debunks the “Work Smarter – Not Harder” myth.

The definition of work is:

Work equals Force times distance time the cosine of “theta”  – where theta is the angle between the force and displacement vector(s). SO when theta is zero degrees the Force and displacement are in the same direction and you get the biggest bang for your effort! The more Force (the “harder” you work) you put into it the more you get out of it. Force is the Agent Of Change.

For you “DIY” folks out there.. here’s a great example of why Work Smarter – Not Harder falls apart:
Scenario:
House full of squeaky (door) hinges. How do you fix them?
Plan A: Oil them – Not Hard – but NOT Smart! You end up with mess and a quiet hinge for a very short time.
Plan B: “WD-40” (Remember it stands for “Water Displacement formula number 40 😉 – It’s not “oil” – but it’s messy and does not last long either! Another  Not Hard – but NOT Smart!

Plan C: Use Vaseline – Definitely Smart and Hard! You have to:
1 – remove each hinge pin (one at a time) – can be hard but a small hammer, a pin punch and a flat blade screwdriver really help)
2 – clean the pin (maybe use “409” to really get it clean)
3 – wipe the pin with Vaseline ad put a “dob” on the hole on the top of the hinge where the pin goes
4 – put the pin back and tap it down (hard/flush)
5 – Repeat steps 1 thru 4 for the remaining 2 (or 3) hinges on that door
6 – clean up any mess (paper towels and 409 helps here
7 – repeat steps 1 thru 6 for each door in your home
This will take you some time to do (the “hard”/Force in the Work equation). However, when you are done you have nice quiet door hinges and it lasts for a quite a while. (Good) Work has a satisfaction factor to it that you do not see in the basic (physics) formula. There is something about doing something and doing it right which makes us feel really good (and ready for a nice cool beer – or two 😉

So if we are just trying to be “Smart” and not putting any FORCE into our Work.. we are just going nowhere 😉

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SalesLogix Synchronization – Running as a Service

It’s amazing how many times I run across a situation where the Main Sync (and/or Secondary Sync Servers) are running under the (Windows)Task Scheduler. At first, this does not seem to be an issue. However, on closer examination there’s a high degree of probability the (WTS) job is not passing in the “correct” sequence of “switches” (options).

The way this usually rears its ugly head is:
A – the job runs too long and another one tries to start up
B – the job fails to start for some unknown reason
C – the job “hangs” for some unknown reason(s)

The Saleslogix team solved this problem a LONG time ago with the introduction of “Sync As A Service”. Basically it is all “built-in” and the admin interface is thru the (WG)Admin application (click on “System” in the NavBar and then on the Sync Automation Services tab) and all you need to know to get started is in the HELP file (under Synchronization -> Running Synchronization from a Service).

All this is fine for the MAIN DB.. BUT what about the Remote Office you ask.. Well, as of the (current) latest release (7.5.4.xxxx) there is no automation for Sync on the RO…. BUT you can “fake it” via Windows Task Scheduler. Here’s info on how to do this from my KB – NOTE – DISCLAIMER – The following procedure may not be fit for any useful purpose – use at YOUR OWN RISK! It is an EXAMPLE of one I use at customer sites:

Using the Windows Scheduler you can schedule a Remote Office (or even a Remote User) to have synchronization run automatically.
  Here is how:
    TASK tab
      run:
         "C:\Program Files\SalesLogix\SyncClient.exe" /B "SLXRemote" /E /Q /L /G /Y /R /C /A /S /TD /TU
      Start in:
         "C:\Documents and Settings\All Users\Start Menu\Programs\SalesLogix"
      Run as:
        domain\administrator (NOTE: This is how I do it.. you may want to use another user)

    SCHEDULE tab
      Schedule: Daily
      start time: 05:15
      Repeat Task every 15 minutes
      Until 24 hours
      Schedule Task Daily Every 1 days

    SETTINGS tab
      Stop task if it runs for 2 hours 0 minutes
      Don't start task if the computer is running on batteries
      Stop the task if battery mode begins.

    SECURITY tab
      Group/Users
      Administrators Full control

NOTE: Running Synch as a Service using the OOTB (Out Of The Box) approach also has additional benefits:
A – You can use the Synch Monitor Tool to see what it is doing. If it is NOT on your (LAN connected) PC than simply copy it (SLXMonitorConsole.exe w/the help file SLXMonitor.chm) to your system – to the SalesLogix App Directory, make a desktop shortcut and then configure (see Help FIle).
B – When it runs as a service it will insert a record in the SYNCJOBHISTORY table.

There is a LOT more to say about synch.. but let us leave it for another day – Happy Synching!

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Made in the USA – or Was It?

Today is July 4th – 2012 – Independence Day here in the USA. This is one of the National Holidays that does NOT fall under the Monday/Friday rule. It is ALWAYS on July 4th.

Most of us get together with family and friends, have some burgers, hot dogs, and of course – a “brew or two” 😉

Many of us also display the American Flag – also known as “Old Glory”, “The Star Spangled Banner” – yes, it is the name of the National Anthem.. and  it is also one of the names for the flag itself. The question I pose – is the flag you are flying “Made in the USA” – or is it one of the ones which was part of the $3.6MILLION dollars of imported flags ($3.3MILLION of which came from mainland China)? 

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Is Low Tech the NEW High Tech?.. The Pencil

For those who do not know – March 30 was(is) National Pencil Day…. and stats indicate sales are UP this past year on WOOD pencils and associated accessories (sharpeners, erasers, etc.).

Remember that Number 2 yellow pencil? You first learned to write with one and probably left a few teeth marks on a few as well. ..and NO you do not have “lead poisoning” because “lead pencils” were NEVER made of lead. They were always (and still are) made of graphite.

In my early engineering days we were encouraged to keep a daily journal/notebook. Always writing down little (and large) items during our day. We did this with a (yellow) number 2 pencil. I still keep a spiral bound notebook to the right of my keyboard and jot things down (in pencil ;-). Every morning the first thing that is typically done is to draw a horizontal line.. make note of the day and date.. and to make a time entry with something like “.. Read Email & NG’s..” When I answer the phone I also make a note. At lunch time there is a blocked out time slot noted for lunch. If you were to take a look at my (office) supply/storage closet you would see a pile of 8.5 x 11 spiral bound notebooks filled with data/notes going back YEARS.

The pencil (and paper) is where I start when designing anything. It could be a program to solve a customer’s problem, a bookshelf that I plan to build, even a remodel of a kitchen. The best part is NO BATTERIES REQUIRED.. NO POWER CORD.. all the power required is ME! PLUS it is Mobile 😉

We tend to rely way too much on technology but I believe our best ideas come from just simply putting a Number 2 Yellow Pencil in our hand.. take a piece of paper.. and dream.

Oh yes, my favorite Yellow Number 2 is made by the largest wood pencil maker in the world – Dixon Ticonderoga – over 1.5 BILLION made every year!

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