Is it just me (and my customers) or is everyone else seeing this?
There appears to be a lot of “little” things broken in the world of Windows?LAN – a place where a LOT of customers live.
For example – 8.2.0 w/Update 01 – “Could not login to Outlook. Make sure Outlook is properly installed Server executaion failed” when attempting to launch an emal from the Contact Email control.
This is typical.. random “failures” of SData authentication by Outlook sync as well as mobility (latest released version).. and on and on.. and on….
CALL TO ACTION: How about everyone either:
A – go to the Infor CRM community add post about their issues
B – Go to LinkedIn groups that cater to Infor CRM and post about their issues
with ALL the “little broken things” they have seen on their own systems as well as customer sites. MAYBE Infor will take notice and get things fixed instead of working of more features. Customers need fixes – not features – this is what they pay large fees annually – for fixes – and they continue to not get them.
OK.. OK.. sounds like I am being an alarmist..
It started several weeks ago when Stargazer (my Windows 7 laptop pc) had some (Windows) updates and it asked me if I wanted to get a FREE upgrade to Windows 10 when it is released. Of course I registered for it (can you really refuse??)? Now I have a “NAG” sitting on my system reminding me.. “.. it’s coming ..” (so is winter).
I was aware Microsquish was going to do this because of general info flying around the net for some time. It looked “good” to me.. a FREE upgrade – yea right… There had to be a catch somewhere and now (thanks to Gordon Kelley – contributor to Forbes) we ALL know just what it is.. and it’s really nasty “rat hole”.
Once you upgrade they will have their hooks in solid.. and the “free” will turn into a cash stream for them.. from your pocket to theirs.
Here’s a link to Gordon’s article. Please read and get educated FAST!
The sky is NOT falling – all that happened was Swiftpage sold Saleslogix to Infor – one of the LARGEST Private digital products companies in the world ($3billion/year).
Short story – (TRUE) – A customer of mine told me they had received a call from a former Saleslogix bp (who does Salesforce) and (in so many words) told him the sky was falling and suggest they should consider switching to SF from Saleslogix. Well.. my customer DID NOT SWALLOW THAT STUPID LINE!
A friendly message/warning to ALL Saleslogix customers – The “Vultures are circling”. This ALWAYS happens when a company is bought/sold. It’s a big “marketing ploy” – DON”T FALL FOR IT! If you have questions, then call your BP asap.. or call the team at Saleslogix in AZ.
A few points:
A – Yes.. Saleslogix’ CRM will become Infor CRMTM
A – Existing Saleslogix BP’s will become Infor (crm) BPs
B – Infor (ERP) BP’s are not going to be selling/servicing Infor CRMTM – NOTE: remember the big mess Sage caused by allowing the ERP/Accounting BP’s to get into the Saleslogix crm business.. total failure!
C – An immediate DOUBLING of the R&D budget to speed up the (Saleslogix) Road Map implementation
D – The Windows/LAN fat client is still part of the product
E – SData is and will remain the integration (access) point for Saleslogix
F – The R&D budget is being DOUBLED asap to speed up the road-map installation
G – The sale will be finalized in a couple of weeks (probably Sept 1st because it starts a new quarter).
H – The Nov Customer & Partner Conference will still happen in Scottsdale. IMHO the “Swifties” will probably not be there and the Infor team will be.
Nope – I am not!
Anywhere from one to a half-dozen times a day I see on-line communities/forums where individuals are posting a “help me” type of question. The subject matter runs from something very simple (ex: “.. how do I select a filter….”) to something very complex (ex: “…how do I move my SQL db from on-site to cloud…”).
Now there is NOTHING WRONG with posting to a group to tap into the collective “crowd knowledge” (did I really write that?.. sounds like a good subject for a blog one of these days ;-). However, you are probably missing a source of info which is right at your fingertips (or mouse click away). I am talking about the “HELP” facility that most programs have.
Over the years we have moved from having a manual supplied w/the app to having an icon and/or menu item that connects to the built-in manual – the HELP facility. Most of these help setups are context sensitive and/or have a search mechanism . One such application is Saleslogix. It’s got a really great context-sensitive help facility.. and a lot of internal hyper-links. Every time I poke around it I am amazed as to what I find.
SO – don’t stop posting to on-line communities/forums – but do take a peek at the help facilities that are right in front of you.
There’s an option in FF (version 18.0 and up) called:
When FF 23 is released (20.0 is the current release) this option will be enabled by default. What this means is ANY “mixed” https page will NOT load non https content.
So if you have constructed a site that has any http links in it and your site is on SSL (https) then users will experience “failures”.
QUES: Is this a good thing?
ANS: YES! Attacks using “bad links” are buried in https sites everywhere. You typically see a popup asking if you want to display the “non-https” content. When you do you take a BIG risk of infecting your system, getting hacked, etc. KUDOS to the FF team for taking this step to block non-https data by default!
I would strongly suggest you test this out NOW to make sure things will work right when FF 23 is released. Using FF 18.0 and up you simply need to:
A – key in about:config in the url/address line
B – search for the key: security.mixed_content.block_active_content
C – change the value to true
FYI – Chrome has already made such a change (you get a warning)..
If you have Automatic Update turned on:
” Users of Windows 7 Service Pack 1 (SP1), and 64-bit version of Windows Server 2008 R2 SP1 will receive Internet Explorer 10 as an important update if they have Automatic Updates enabled, or if they perform a manual scan for updates on Windows Update.”
NOTE: installations which use “WSUS” – Windows Server Update Services” and control the updates to their installations can easily block this. For individual PC’s NOT being managed by WSUS (most of us 😉 there is a “blocker kit“.
Here is the direct download: IE10-BLOCKER
Well.. many of us saw this coming when Sage first announced ACT & SalesLogix NOT being part of it’s “core business”.
Here are some links to the official announcement:
Plus another from Sharecast – Thanks “Nato”!:
.. and of course, Swiftpage.. GREAT People!
Sounds too good to be true, doesn’t it? Only time will tell.
On Monday, October 8, 2012 there was an announcement by W3C on the alpha release of Web Platform Docs. The purpose of this is to establish a single point/place where we all can go for “All Things Web Development”.
Her’s a blog posting by Jean Paoli (President – Microsoft Open Technologies) on the announcement:
Bear in mind this site is only a few days old but it has names like Adobe, Facebook, Google, HP, Microsoft, Mozilla, Nokia, Opera that are stewards of the project. If they pull this off it will save all of us TONS of time (translate $$$) in development/research as related to web efforts.
Let us wish them the best and contribute to the effort for the common good! So jump over and take a look NOW!
It’s amazing how many times I run across a situation where the Main Sync (and/or Secondary Sync Servers) are running under the (Windows)Task Scheduler. At first, this does not seem to be an issue. However, on closer examination there’s a high degree of probability the (WTS) job is not passing in the “correct” sequence of “switches” (options).
The way this usually rears its ugly head is:
A – the job runs too long and another one tries to start up
B – the job fails to start for some unknown reason
C – the job “hangs” for some unknown reason(s)
The Saleslogix team solved this problem a LONG time ago with the introduction of “Sync As A Service”. Basically it is all “built-in” and the admin interface is thru the (WG)Admin application (click on “System” in the NavBar and then on the Sync Automation Services tab) and all you need to know to get started is in the HELP file (under Synchronization -> Running Synchronization from a Service).
All this is fine for the MAIN DB.. BUT what about the Remote Office you ask.. Well, as of the (current) latest release (7.5.4.xxxx) there is no automation for Sync on the RO…. BUT you can “fake it” via Windows Task Scheduler. Here’s info on how to do this from my KB – NOTE – DISCLAIMER – The following procedure may not be fit for any useful purpose – use at YOUR OWN RISK! It is an EXAMPLE of one I use at customer sites:
Using the Windows Scheduler you can schedule a Remote Office (or even a Remote User) to have synchronization run automatically.
Here is how:
"C:\Program Files\SalesLogix\SyncClient.exe" /B "SLXRemote" /E /Q /L /G /Y /R /C /A /S /TD /TU
"C:\Documents and Settings\All Users\Start Menu\Programs\SalesLogix"
domain\administrator (NOTE: This is how I do it.. you may want to use another user)
start time: 05:15
Repeat Task every 15 minutes
Until 24 hours
Schedule Task Daily Every 1 days
Stop task if it runs for 2 hours 0 minutes
Don't start task if the computer is running on batteries
Stop the task if battery mode begins.
Administrators Full control
NOTE: Running Synch as a Service using the OOTB (Out Of The Box) approach also has additional benefits:
A – You can use the Synch Monitor Tool to see what it is doing. If it is NOT on your (LAN connected) PC than simply copy it (SLXMonitorConsole.exe w/the help file SLXMonitor.chm) to your system – to the SalesLogix App Directory, make a desktop shortcut and then configure (see Help FIle).
B – When it runs as a service it will insert a record in the SYNCJOBHISTORY table.
There is a LOT more to say about synch.. but let us leave it for another day – Happy Synching!
SQL Server Central recently published an article on the (above) subject on July 11,2012. The author (Peter Marriott) makes an interesting statement:
“..It doesn’t take long to realise that Amazon RDS SQL Server is a very different beast from SQL Azure.”
He goes into features, power and size, Backup and Availability, Administration, and finishes up with a good “pro/con” set of statements on both approaches.
My takeaway was (IMHO) if you really want a “scale-able system”, Amazon is the way to go – NOT Azure! However, I do invite you to go and read the (fairly short and concise) article and comment.